Privacy Policy - Baker Tubulars

Effective Date: July 8, 2026

Last Updated: July 8, 2026

Our Privacy Principles

At Baker Tubulars, we believe trust is earned through transparency, professionalism, and responsible business practices. We recognize that when you contact us, request a quotation, or visit our Website, you are entrusting us with information that is important to you and your business.

Our goal is to collect only the information reasonably necessary to operate our business, provide quotations, respond to inquiries, improve our services, and maintain long-term customer relationships.

We are committed to:

Being transparent about the information we collect and how we use it.
Using information only for legitimate business purposes.
Implementing commercially reasonable safeguards to help protect information entrusted to us.
Respecting applicable privacy laws and the privacy rights afforded to individuals under those laws.
Providing reasonable choices regarding marketing communications.
Continuously improving our security, technology, and business practices as our company grows.

As a business-to-business supplier, much of the information we collect relates to commercial transactions and business representatives rather than individual consumers. Nevertheless, Baker Tubulars is committed to handling all information responsibly and in accordance with this Privacy Policy.

This Privacy Policy explains how Baker Tubulars collects, uses, stores, shares, protects, and retains information obtained through our Website and our business operations.

Introduction

This Privacy Policy describes how Baker Tubulars (“Baker Tubulars,” “Company,” “we,” “our,” or “us”) collects, uses, stores, shares, protects, and otherwise processes information obtained through https://www.bakertubulars.com (the “Website”), our communications, and our business operations.

This Privacy Policy applies to information collected when you:

Visit or browse the Website;
Submit a contact form or quote request;
Request information regarding our Products or Services;
Communicate with Baker Tubulars by email, telephone, text message (where applicable), or other electronic means;
Upload documents, specifications, drawings, or other files;
Subscribe to newsletters or marketing communications;
Interact with our customer service or sales representatives; or
Otherwise engage with Baker Tubulars through our Website or normal business operations.

This Privacy Policy applies regardless of the device or technology used to access the Website.

This Privacy Policy should be read together with our Terms and Conditions. By using the Website or providing information to Baker Tubulars, you acknowledge that you have read and understand both documents.

If any conflict exists between this Privacy Policy and the Terms and Conditions regarding the handling of Personal Information, this Privacy Policy shall control to the extent required by applicable privacy laws.

Baker Tubulars reserves the right to modify this Privacy Policy from time to time. Material revisions will become effective upon posting the updated Privacy Policy to the Website unless otherwise required by applicable law.

Your continued use of the Website after revisions become effective constitutes your acknowledgment of the revised Privacy Policy.

Definitions

Unless otherwise defined elsewhere in this Privacy Policy, the following definitions apply.

“Baker Tubulars,” “Company,” “we,” “our,” and “us” mean Baker Tubulars, together with its affiliates, successors, assigns, employees, contractors, representatives, and authorized agents, where applicable.

“Website” means https://www.bakertubulars.com, including all webpages, subdomains, forms, calculators, downloadable resources, software, applications, digital services, and functionality owned or operated by Baker Tubulars.

“Terms and Conditions” mean the Baker Tubulars Terms and Conditions, as amended from time to time.

“Privacy Policy” means this Privacy Policy, as amended from time to time.

“Products” mean new and used Oil Country Tubular Goods (OCTG), tubing, casing, drill pipe, line pipe, structural pipe, HDPE/poly pipe, and other industrial products offered, sourced, or supplied by Baker Tubulars.

“Services” mean all products, quoting services, customer support, logistics coordination, educational resources, calculators, downloadable resources, communications, and other services made available by Baker Tubulars through the Website or in the ordinary course of business.

“Content” means all text, graphics, logos, trademarks, service marks, images, photographs, videos, software, source code, JavaScript, databases, calculators, downloadable materials, documents, blog articles, marketing materials, AI-assisted content, and other information appearing on or made available through the Website.

“User,” “you,” and “your” mean any individual or entity accessing or using the Website.

“Customer” means any individual, business, governmental entity, or organization requesting information, quotations, Products, or Services from Baker Tubulars.

“Inquiry” means any request, communication, quote request, contact form submission, email, telephone call, uploaded document, or other communication submitted to Baker Tubulars.

“Submission” means any information, files, specifications, drawings, photographs, purchase requirements, messages, or other materials voluntarily submitted to Baker Tubulars.

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an identified or identifiable individual, as defined by applicable privacy laws.

“Business Information” means commercial information relating to companies, projects, purchasing requirements, specifications, inventory requests, quotations, communications, products, or other business-related matters that may or may not constitute Personal Information under applicable law.

“Electronic Communications” mean emails, online forms, CRM communications, marketing communications, newsletters, text messages (where applicable), electronic acknowledgements, electronic signatures, and other digital communications between you and Baker Tubulars.

“Customer Relationship Management (CRM) System” means any software platform used by Baker Tubulars to organize, manage, track, store, and maintain customer inquiries, communications, quotations, sales activities, customer relationships, and related business records.

“Marketing Platform” means any software or communication service used by Baker Tubulars to distribute newsletters, product announcements, educational content, follow-up communications, marketing campaigns, customer relationship communications, or other lawful business communications.

“Third-Party Service Provider” means any company or organization engaged by Baker Tubulars to assist in operating the Website or conducting business operations, including hosting providers, cloud providers, communication providers, analytics providers, customer relationship management providers, marketing platforms, security providers, artificial intelligence providers, payment processors, accessibility providers, and similar service providers.

“Cookies” include cookies, pixels, web beacons, tags, scripts, local storage, browser storage, session identifiers, and similar technologies used to recognize browsers, improve Website functionality, analyze Website performance, support security, personalize user experience, and conduct legitimate business operations.

“Artificial Intelligence” or “AI” mean artificial intelligence systems, machine learning technologies, large language models, automation tools, or similar technologies used by Baker Tubulars to assist in Website content creation, customer communications, internal operations, marketing, organization, analytics, or other legitimate business purposes.

“AI-Assisted Content” means Website Content or business communications that have been created, drafted, edited, summarized, enhanced, organized, or otherwise assisted through the use of Artificial Intelligence and subsequently reviewed, selected, or published by Baker Tubulars.

“Applicable Law” means all applicable federal, state, provincial, territorial, local, and international laws, regulations, ordinances, governmental requirements, and legally binding rules relating to privacy, data protection, consumer protection, electronic communications, cybersecurity, or related matters.

Unless the context requires otherwise, words used in the singular include the plural, words used in the plural include the singular, and references to one gender include all genders.

Information We Collect

Baker Tubulars collects information from a variety of sources in order to operate the Website, respond to inquiries, prepare quotations, conduct business operations, improve customer service, comply with legal obligations, and maintain long-term business relationships.

The information we collect depends upon how you interact with the Website and Baker Tubulars.

3.1 Information You Voluntarily Provide

You may voluntarily provide information when you:

Submit a contact form.
Request a quotation.
Send an email.
Call Baker Tubulars.
Upload documents.
Subscribe to communications.
Download resources.
Request customer support.
Apply for employment.
Otherwise communicate with us.

Information you voluntarily provide may include:

Name
Company name
Job title
Email address
Telephone number
Mobile telephone number
Mailing address
Delivery location
Billing information (where applicable)
Product interests
Pipe specifications
Quantity requirements
Delivery schedules
Inspection requirements
Project information
Uploaded documents
Drawings
Purchase orders
Photographs
Messages
Notes included with submissions
Communication preferences
Any other information you choose to provide.

You are under no obligation to provide information to Baker Tubulars. However, choosing not to provide certain information may limit our ability to prepare quotations, answer questions, fulfill requests, or provide certain Products or Services.

3.2 Information Collected Automatically

When you visit the Website, certain information may be collected automatically by Baker Tubulars or by authorized third-party service providers operating on our behalf.

This information may include:

Internet Protocol (IP) address
Browser type and version
Operating system
Device type
Device identifiers
Screen resolution
Language preferences
Referring website
Search engine used
Pages visited
Time spent on pages
Navigation patterns
Date and time of access
Approximate geographic location derived from your IP address
Website performance metrics
Cookie identifiers
Session identifiers
Error reports
Diagnostic information
Other technical information reasonably necessary to operate and improve the Website.

This information generally does not directly identify you by name but may constitute Personal Information under certain privacy laws.

How We Collect Information

Baker Tubulars collects information directly from Users, automatically through the operation of the Website, and from certain third-party sources that support our business operations.

We may collect information through:

Website contact forms.
Quote request forms.
Employment application forms.
Email communications.
Telephone conversations.
Text messages (where applicable).
Uploaded files and documents.
Website cookies and similar technologies.
Analytics platforms.
Customer relationship management systems.
Marketing platforms.
Website security systems.
Publicly available business information.
Referral partners.
Trade shows and industry events.
Social media interactions.
Other lawful sources consistent with this Privacy Policy.

Information from multiple sources may be combined in order to improve customer service, maintain accurate business records, prevent fraud, respond to inquiries, or better understand customer needs.

Why We Collect Information

Baker Tubulars collects and processes information for legitimate business purposes related to operating the Website, responding to customer inquiries, supplying Products and Services, maintaining business relationships, improving our operations, and complying with applicable laws.

We collect and use information only to the extent reasonably necessary for these purposes.

Depending upon your interaction with Baker Tubulars, we may use information to:

5.1 Respond to Inquiries

Information may be used to:

Respond to contact form submissions.
Answer product questions.
Respond to quote requests.
Discuss inventory availability.
Provide freight information.
Coordinate inspections.
Recommend suitable products.
Respond to customer service requests.
Follow up regarding previous communications.

5.2 Prepare Quotations

Information may be used to:

Locate inventory.
Prepare pricing.
Coordinate freight estimates.
Evaluate substitute products.
Verify specifications.
Confirm delivery requirements.
Prepare formal written quotations.

5.3 Conduct Business Operations

Information may be used to support normal business operations, including:

Customer relationship management.
Sales management.
Internal reporting.
Inventory sourcing.
Supplier coordination.
Logistics planning.
Credit evaluation where applicable.
Order administration.
Accounting.
Recordkeeping.
Business continuity.

5.4 Customer Communications

Information may be used to communicate with you regarding:

Pending inquiries.
Quotations.
Inventory updates.
Product availability.
Shipping coordination.
Customer support.
Follow-up communications.
Product recommendations.
Educational content.
Industry news.
Marketing communications.
Newsletters.
Company announcements.

Where required by applicable law, you may opt out of receiving marketing communications as described elsewhere in this Privacy Policy.

5.5 Website Improvements

Information helps Baker Tubulars better understand how visitors interact with the Website so that we can:

Improve navigation.
Improve Website performance.
Improve accessibility.
Improve security.
Improve search functionality.
Improve content quality.
Develop new tools.
Improve customer experience.

5.6 Security and Fraud Prevention

Information may be used to:

Detect suspicious activity.
Prevent fraud.
Protect Website security.
Investigate security incidents.
Detect unauthorized access.
Protect customer information.
Protect Baker Tubulars’ intellectual property.
Enforce our Terms and Conditions.

5.7 Legal Compliance

Information may also be processed to:

Comply with applicable laws.
Respond to lawful requests from government authorities.
Protect legal rights.
Resolve disputes.
Enforce contracts.
Defend legal claims.
Meet accounting and tax obligations.
Maintain legally required business records.

5.8 Artificial Intelligence

Baker Tubulars may use Artificial Intelligence technologies to assist employees with organizing information, drafting content, improving communications, summarizing documents, improving Website content, and enhancing business efficiency.

The use of Artificial Intelligence is discussed further in Section 8 of this Privacy Policy.

Communications & Marketing

Baker Tubulars values long-term business relationships and uses the information you voluntarily provide to communicate regarding Products, Services, quotations, customer support, and other legitimate business purposes.

6.1 Customer-Initiated Communications

When you voluntarily contact Baker Tubulars, submit a form, request a quotation, send an email, call us, or otherwise initiate communication, you acknowledge that Baker Tubulars may communicate with you regarding that inquiry.

Communications may include:

Email
Telephone
Voicemail
Text message (where permitted and where you voluntarily provide a mobile number)
CRM communications
Marketing platforms
Other commercially reasonable communication methods

6.2 Business Communications

Baker Tubulars may contact you regarding:

Quote requests
Inventory availability
Freight updates
Product substitutions
Requests for additional information
Order administration
Customer service
Product support
Shipping coordination
Business relationship management

These communications are generally considered necessary to conduct business and are not considered promotional marketing communications.

6.3 Marketing Communications

If you voluntarily initiate contact with Baker Tubulars, request information, request a quotation, purchase Products, download resources, attend an event, subscribe to communications, or otherwise establish a business relationship with Baker Tubulars, we may send communications relating to:

Product announcements
Inventory updates
Industry news
Educational content
Marketing materials
Newsletters
Company updates
New Products
Industry trends
Follow-up communications relating to previous inquiries

We believe these communications are relevant to the commercial relationship established by your interaction with Baker Tubulars.

6.4 Marketing Platforms

Baker Tubulars may use customer relationship management systems, marketing automation platforms, email providers, communication platforms, and other reputable third-party technologies to manage customer communications.

The technologies used by Baker Tubulars may change over time without requiring updates to this Privacy Policy.

6.5 Unsubscribe

Marketing emails generally include instructions allowing you to unsubscribe from future marketing communications.

You may also contact Baker Tubulars directly to request removal from future marketing communications.

Please note that opting out of marketing communications does not prevent Baker Tubulars from sending communications necessary to:

Respond to your inquiries.
Complete transactions.
Administer your account.
Fulfill contractual obligations.
Comply with legal requirements.
Protect legal rights.

6.6 Compliance with Communication Laws

Baker Tubulars strives to comply with applicable laws governing commercial communications, including:

The CAN-SPAM Act.
The Telephone Consumer Protection Act (TCPA), where applicable.
Applicable Canadian Anti-Spam Legislation (CASL), where applicable.
Other applicable federal, state, provincial, and international communication laws.

Nothing in this Privacy Policy limits any rights you may have under applicable law.

Customer Relationship Management (CRM), Business Systems & Data Storage

Baker Tubulars uses modern business systems to efficiently manage customer inquiries, prepare quotations, maintain customer relationships, and conduct normal business operations.

7.1 Business Systems

Information submitted to Baker Tubulars may be processed, synchronized, stored, backed up, or archived using one or more secure business systems.

These systems may include:

Website form processing platforms.
Customer relationship management (CRM) platforms.
Email systems.
Cloud storage providers.
Spreadsheet and database systems.
Document management systems.
Internal business applications.
Marketing automation platforms.
Secure backup systems.
Other reputable business technologies used in the ordinary course of business.

The specific software platforms used may change over time without requiring updates to this Privacy Policy.

7.2 Lead Management

Information submitted through the Website may be used to:

Assign sales representatives.
Prepare quotations.
Locate inventory.
Coordinate freight.
Respond to customer questions.
Conduct follow-up communications.
Maintain customer history.
Improve customer service.
Measure sales performance.
Support future business relationships.

7.3 Internal Access

Information may be accessed by authorized employees, contractors, managers, sales representatives, administrative personnel, customer service representatives, or other individuals acting on behalf of Baker Tubulars who have a legitimate business need to access the information.

Access is intended to be limited based upon job responsibilities.

7.4 Business Records

Communications with Baker Tubulars may become part of our business records.

Business records may include:

Emails.
Contact forms.
Quote requests.
Uploaded files.
Notes.
Product inquiries.
Customer communications.
Quote history.
Purchase history.
Customer service records.
Sales records.
Internal follow-up notes.

These records help Baker Tubulars provide consistent customer service, maintain business continuity, resolve disputes, comply with legal obligations, and improve future customer interactions.

7.5 Technology Changes

As Baker Tubulars grows, we may replace, upgrade, consolidate, or otherwise change the technologies used to operate our business.

Accordingly, references in this Privacy Policy to categories of business systems are intended to remain technology-neutral so that improvements to our internal systems do not require constant revisions to this Privacy Policy.

Artificial Intelligence (AI)

Baker Tubulars uses Artificial Intelligence (“AI”) technologies responsibly to improve customer service, increase operational efficiency, and enhance the quality of information available through the Website.

AI serves as a tool to assist our employees and does not replace human judgment in conducting our business.

8.1 How We Use AI

AI technologies may assist Baker Tubulars with:

Drafting blog articles.
Creating educational resources.
Improving SEO content.
Preparing product descriptions.
Drafting FAQs.
Assisting with customer communications.
Organizing business information.
Summarizing documents.
Improving Website content.
Administrative workflows.
Internal research.
Business efficiency.

8.2 Human Oversight

Whenever reasonably practical, AI-assisted content is reviewed, edited, or approved by Baker Tubulars personnel before publication or distribution.

However, AI-generated content may occasionally contain inaccuracies, omissions, outdated information, or formatting issues.

Official written quotations, contracts, invoices, and communications from authorized Baker Tubulars representatives govern over Website content.

8.3 Customer Information and AI

Baker Tubulars does not intentionally submit customer Personal Information to publicly available AI systems for the purpose of training publicly available artificial intelligence models.

Where Baker Tubulars utilizes AI-enabled business tools, we make commercially reasonable efforts to work with reputable providers that maintain appropriate contractual, security, and privacy protections.

AI providers and technologies may change over time as our business evolves.

Cookies & Tracking Technologies

Baker Tubulars and its authorized service providers may use cookies and similar technologies to improve Website functionality, enhance security, understand how visitors use the Website, personalize user experience, and support legitimate business operations.

These technologies generally do not identify you by name; however, depending on applicable law, certain information collected through these technologies may constitute Personal Information.

9.1 Types of Technologies We Use

The Website may use technologies including:

Cookies
Session cookies
Persistent cookies
Pixels
Web beacons
Tags
Local storage
Browser storage
Analytics identifiers
Device identifiers
Similar technologies that support Website functionality

9.2 Categories of Cookies

Depending upon how the Website operates at any given time, cookies may include:

Strictly Necessary Cookies

These cookies help the Website function properly and may be used for:

Website security
Session management
Form functionality
Load balancing
Fraud prevention
Authentication
Cookie preference management

These cookies are generally required for the Website to operate correctly.

Functional Cookies

Functional cookies may remember preferences such as:

Language
Cookie choices
Display preferences
Previously entered information where appropriate
Other Website settings

Analytics Cookies

Analytics technologies help Baker Tubulars understand:

Which pages are visited
How users navigate the Website
Website performance
Popular content
Traffic sources
Search behavior
Device usage
General Website trends

Analytics information is generally used in aggregated form to improve Website performance.

Marketing Cookies

Where applicable, marketing technologies may be used to:

Measure marketing effectiveness
Understand customer interests
Improve communications
Deliver more relevant content

Marketing technologies may be managed through your cookie preferences where required by applicable law.

9.3 Cookie Consent

Where required by applicable law, Baker Tubulars utilizes a cookie consent platform that allows visitors to manage certain cookie preferences.

Your choices may be remembered using cookies or similar technologies.

You may update your cookie preferences at any time using the cookie management tools made available on the Website, where applicable.

9.4 Browser Controls

Most internet browsers allow users to:

Delete cookies.
Block cookies.
Restrict cookies.
Receive notifications when cookies are placed.
Manage cookie preferences.

Disabling certain cookies may affect Website functionality and may limit the availability of certain features.

9.5 Future Technologies

As internet technologies evolve, Baker Tubulars may use additional technologies similar to cookies that improve Website performance, security, customer experience, analytics, or business operations.

This Privacy Policy applies to substantially similar tracking technologies unless otherwise stated.

Analytics

Baker Tubulars uses analytics tools to better understand how visitors use the Website and to improve the Products, Services, Website performance, and customer experience.

Analytics information helps us make informed business decisions regarding Website design, content, usability, marketing, and overall performance.

10.1 Information Collected

Analytics tools may collect information including:

Pages visited.
Time spent on pages.
Navigation paths.
Entry pages.
Exit pages.
Click activity.
Device information.
Browser information.
Operating system.
General geographic region.
Referral sources.
Search engine performance.
Website speed.
Website errors.
Other performance metrics.

10.2 Analytics Providers

Baker Tubulars may use one or more reputable analytics providers to measure Website performance.

These providers may include:

Google Analytics.
Google Search Console.
Website performance monitoring services.
Search engine optimization tools.
Other reputable analytics providers.

Analytics providers may change over time without requiring updates to this Privacy Policy.

10.3 Use of Analytics

Analytics information helps Baker Tubulars:

Improve Website performance.
Improve navigation.
Improve search functionality.
Identify technical problems.
Improve content quality.
Understand customer interests.
Measure marketing effectiveness.
Improve accessibility.
Improve Website security.
Support business decision-making.

Analytics information is generally used in aggregate and is not intended to identify individual visitors.

Third-Party Service Providers

Baker Tubulars uses trusted third-party service providers to help operate the Website and conduct normal business operations.

These providers perform services on Baker Tubulars’ behalf and are permitted to access information only as reasonably necessary to perform those services or as otherwise permitted by applicable law.

11.1 Categories of Providers

Third-party providers may assist Baker Tubulars with:

Website hosting.
Cloud infrastructure.
Website security.
Customer relationship management.
Email delivery.
Marketing automation.
Website forms.
Analytics.
Artificial intelligence.
Customer support.
Document storage.
Backup services.
Communication platforms.
Accessibility tools.
Shipping coordination.
Payment processing (if implemented in the future).
Inspection services.
Other legitimate business operations.

11.2 Provider Changes

Because technology evolves rapidly, Baker Tubulars may replace, upgrade, consolidate, or discontinue service providers from time to time.

References in this Privacy Policy are intended to describe categories of providers rather than permanently identify specific vendors.

11.3 Service Provider Obligations

Where commercially reasonable, Baker Tubulars expects third-party service providers to:

Maintain appropriate security measures.
Use information only for authorized purposes.
Comply with applicable laws.
Protect confidential business information.
Process information consistent with contractual obligations.

However, each provider maintains its own business practices and privacy policies.

Users should review those policies when interacting directly with third-party services.

When We Share Information

Baker Tubulars does not sell Personal Information for monetary consideration.

However, in the ordinary course of business, Baker Tubulars may share information with third parties when reasonably necessary to operate its business, provide Products and Services, comply with legal obligations, or protect legitimate business interests.

12.1 Internal Sharing

Information may be shared internally among authorized:

Employees.
Sales representatives.
Customer service personnel.
Management.
Administrative personnel.
Contractors.
Other authorized personnel acting on behalf of Baker Tubulars.

Access is limited to individuals with a legitimate business need.

12.2 Service Providers

Information may be shared with third-party providers assisting Baker Tubulars with:

Website operations.
Customer relationship management.
Marketing.
Communications.
Analytics.
Security.
Cloud hosting.
Backup services.
Artificial intelligence tools.
Business operations.

These providers are authorized to process information only as reasonably necessary to perform services for Baker Tubulars.

12.3 Referral Partners

Where appropriate, Baker Tubulars may share information with trusted referral partners, particularly regarding inquiries outside Baker Tubulars’ normal geographic service area or operational capabilities.

For example, international inquiries may be referred to independent businesses capable of serving those customers.

Referral partners are independent companies governed by their own privacy practices.

12.4 Legal Requirements

Baker Tubulars may disclose information when reasonably necessary to:

Comply with applicable laws.
Respond to subpoenas.
Respond to court orders.
Respond to lawful governmental requests.
Protect legal rights.
Prevent fraud.
Protect Website security.
Protect customers.
Protect public safety.
Enforce contracts.

12.5 Professional Advisors

Information may be shared with Baker Tubulars’ professional advisors, including:

Attorneys.
Accountants.
Auditors.
Insurance providers.
Financial advisors.
Consultants.

when reasonably necessary to conduct legitimate business operations.

12.6 Business Transactions

If Baker Tubulars undergoes a merger, acquisition, restructuring, financing, asset sale, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality obligations.

Business Customers & Government Agencies

Baker Tubulars is primarily a business-to-business supplier.

Accordingly, much of the information collected through the Website relates to commercial customers rather than individual consumers.

Information may relate to:

Company representatives.
Purchasing agents.
Engineers.
Contractors.
Operators.
Consultants.
Government procurement officials.
Municipal employees.
Utility representatives.
Other individuals acting on behalf of businesses or governmental entities.

Business contact information is collected and processed to:

Prepare quotations.
Respond to inquiries.
Maintain customer relationships.
Coordinate shipments.
Support procurement.
Comply with contractual obligations.
Conduct legitimate commercial operations.

Government agencies may be subject to additional procurement, record retention, public records, or transparency requirements.

Where applicable, Baker Tubulars will comply with those legal requirements while continuing to protect information to the fullest extent permitted by law.

International Visitors & Referral Partners

The Website is intended primarily for customers located in the United States and Canada.

Users accessing the Website from other countries do so voluntarily and are responsible for complying with the laws applicable in their jurisdiction.

Baker Tubulars generally does not directly sell Products outside North America.

When appropriate, Baker Tubulars may refer international inquiries to trusted independent referral partners capable of serving those markets.

If such a referral results in a completed transaction, Baker Tubulars may receive a referral commission or similar compensation.

Once information has been shared with a referral partner at your request or as reasonably necessary to respond to your inquiry, the referral partner’s privacy practices will govern its handling of your information.

Baker Tubulars is not responsible for the privacy practices, security measures, products, services, or business operations of independent referral partners.

California Privacy Rights

This section applies solely to California residents to the extent the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to Baker Tubulars.

Nothing in this section is intended to provide rights beyond those required under applicable California law.

15.1 Categories of Personal Information Collected

During the preceding twelve (12) months, Baker Tubulars may have collected categories of Personal Information including:

Identifiers (such as name, business name, email address, telephone number, mailing address, IP address, and similar identifiers).
Commercial information relating to products, quotations, purchasing interests, communications, and transaction history.
Internet or electronic network activity information.
Geolocation information derived from IP address or similar technologies.
Professional or employment-related information voluntarily submitted by Users.
Audio information when telephone calls are lawfully recorded.
Inferences drawn from information collected to improve Website functionality, customer service, and business operations.

Not every category is collected from every User.

15.2 Sources of Information

Baker Tubulars may collect Personal Information from:

You directly.
Your employer or organization.
Website forms.
Quote requests.
Email communications.
Telephone conversations.
Website analytics.
Cookies and similar technologies.
Referral partners.
Publicly available business information.
Other lawful sources.

15.3 Business Purposes

Personal Information may be used for the business purposes described throughout this Privacy Policy, including:

Responding to inquiries.
Preparing quotations.
Conducting customer service.
Sales and marketing.
Website administration.
Fraud prevention.
Security.
Legal compliance.
Business analytics.
Improving Products and Services.

15.4 Your California Privacy Rights

Subject to applicable law and verification of your identity, California residents may have the right to request:

Access to certain Personal Information maintained by Baker Tubulars.
Correction of inaccurate Personal Information.
Deletion of certain Personal Information.
Information regarding categories of Personal Information collected.
Information regarding categories of sources from which Personal Information was collected.
Information regarding business purposes for collecting or disclosing Personal Information.
Information regarding categories of third parties with whom Personal Information may be shared.

Certain statutory exceptions may apply.

15.5 Sensitive Personal Information

Baker Tubulars does not collect or use Sensitive Personal Information for the purpose of inferring characteristics about individuals beyond purposes reasonably necessary to provide Products, Services, security, legal compliance, or other permitted business purposes.

15.6 Sale or Sharing of Personal Information

To the best of Baker Tubulars’ knowledge and belief, Baker Tubulars does not sell Personal Information for monetary consideration.

Likewise, Baker Tubulars does not knowingly share Personal Information for cross-context behavioral advertising as those terms are defined under applicable California law, except as may occur through technologies lawfully implemented on the Website with appropriate consent where required.

15.7 Non-Discrimination

Baker Tubulars will not unlawfully discriminate against California residents for exercising applicable privacy rights.

However, certain Products, Services, or Website functionality may require specific information in order to operate properly.

15.8 Shine the Light

California Civil Code Section 1798.83 (“Shine the Light”) permits eligible California residents to request certain information regarding disclosure of Personal Information to third parties for their own direct marketing purposes.

Baker Tubulars will respond to qualifying requests as required by applicable law.

Privacy Rights for Residents of Other U.S. States

Residents of certain U.S. states may have privacy rights under applicable state privacy laws.

These rights vary by jurisdiction and may include rights to:

Confirm whether Personal Information is processed.
Access Personal Information.
Correct inaccurate Personal Information.
Delete certain Personal Information.
Obtain a portable copy of Personal Information.
Appeal certain privacy decisions.
Opt out of certain processing activities where required by law.

This section is intended to address applicable privacy laws enacted by states including, where applicable:

Colorado
Connecticut
Delaware
Indiana
Iowa
Kentucky
Minnesota
Montana
Nebraska
New Hampshire
New Jersey
Oregon
Tennessee
Texas
Utah
Virginia

Additional state privacy laws enacted after publication of this Privacy Policy may also apply where required by law.

Baker Tubulars will evaluate privacy requests in accordance with the laws applicable to the requesting individual.

Data Security

Baker Tubulars implements commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, destruction, or misuse.

Security measures may include:

Access controls.
Password protection.
Multi-factor authentication where appropriate.
Encryption where appropriate.
Secure cloud infrastructure.
Network security.
Firewalls.
Malware protection.
Security monitoring.
Employee training.
Vendor risk management.
Backup procedures.
Business continuity planning.
Physical safeguards where applicable.

No Website, cloud platform, communication method, or electronic storage system can be guaranteed completely secure.

Accordingly, Baker Tubulars cannot guarantee absolute security.

Users also play an important role in protecting their own information by maintaining secure passwords, protecting their devices, and promptly notifying Baker Tubulars of suspected unauthorized activity.

Data Retention

Baker Tubulars retains information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as otherwise required or permitted by applicable law.

Retention periods may vary depending upon factors including:

The nature of the information.
Customer relationships.
Business needs.
Legal obligations.
Accounting requirements.
Tax requirements.
Dispute resolution.
Fraud prevention.
Security.
Regulatory compliance.

Business records may be retained for longer periods when reasonably necessary to establish, exercise, or defend legal claims or comply with applicable law.

When information is no longer reasonably necessary, Baker Tubulars may delete, anonymize, aggregate, archive, or otherwise dispose of the information in accordance with its record retention practices.

Business Transfers

As Baker Tubulars grows, its business may undergo changes including mergers, acquisitions, reorganizations, financing transactions, asset sales, or other corporate transactions.

If such a transaction occurs, Personal Information and Business Information may be transferred as part of the transaction, subject to applicable confidentiality obligations and applicable law.

Any successor entity receiving such information will generally be permitted to continue using the information in a manner substantially consistent with this Privacy Policy unless otherwise required by law.

Children’s Privacy

The Website is intended primarily for business customers and is not directed toward children under the age of thirteen (13).

Baker Tubulars does not knowingly collect Personal Information directly from children under thirteen.

If Baker Tubulars becomes aware that Personal Information has been collected directly from a child in violation of applicable law, Baker Tubulars will take commercially reasonable steps to delete such information.

Parents or legal guardians who believe a child has submitted Personal Information may contact Baker Tubulars using the contact information provided below.

Your Privacy Rights & Choices

Subject to applicable law, you may have the right to:

Request access to certain Personal Information.
Request correction of inaccurate Personal Information.
Request deletion of certain Personal Information.
Update communication preferences.
Withdraw consent where applicable.
Opt out of marketing communications.
Manage cookie preferences where available.

To protect your privacy and security, Baker Tubulars may verify your identity before responding to certain requests.

Certain requests may be denied where permitted by applicable law, including where necessary to comply with legal obligations, protect legal rights, prevent fraud, maintain business records, or complete ongoing transactions.

Do Not Track Signals

Some internet browsers transmit “Do Not Track” (“DNT”) signals.

Because there is currently no universally accepted standard governing DNT signals, Baker Tubulars does not currently respond differently to DNT browser signals unless required by applicable law.

Users may manage cookies and certain tracking technologies through browser settings and the Website’s cookie management tools, where available.

Third-Party Websites

The Website may contain links to third-party websites or services.

Baker Tubulars is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of third-party websites before providing Personal Information.

Changes to this Privacy Policy

Baker Tubulars may update this Privacy Policy from time to time to reflect changes in:

Applicable law.
Business operations.
Website functionality.
Security practices.
Technology.
Products and Services.
Industry standards.

Material changes become effective upon posting the revised Privacy Policy to the Website unless otherwise required by law.

Continued use of the Website following publication of revisions constitutes acknowledgment of the updated Privacy Policy.

Contact Information

Questions or requests regarding this Privacy Policy may be directed to:

Baker Tubulars

1090 S. Wadsworth Blvd., Suite C #5022

Lakewood, Colorado 80226

United States

Website:

https://www.bakertubulars.com

General Contact Form:

https://www.bakertubulars.com/contact/

General Email:

sales@bakertubulars.com

Privacy Requests:

csolita@bakertubulars.com (or another designated privacy contact if updated in the future).

Effective Date

Effective Date: July 8, 2026

Last Updated: July 8, 2026

This Privacy Policy remains in effect until modified or replaced by Baker Tubulars.