Effective Date: February 15, 2024
Introduction:
This Privacy Policy describes how Baker Tubulars (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, https://www.bakertubulars.com (the “Site”). Please read this Privacy Policy carefully before using the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Types of Information We Collect:
We collect two types of information from users:
Personal Information: This includes information that can be used to identify you directly or indirectly, such as:
- Name
- Email address
- Phone number
- Company name
- Project location
- Nearest city/delivery address
- Delivery/pickup date
- Products specifications requested
- Application use
- How you found us
- Keywords you searched
- Referral information
Non-Personal Information: This includes information that cannot be used to identify you directly, such as:
- IP address
- Browser type
- Operating system details
- Pages visited
- Website usage data collected through Google Analytics
How We Collect Information:
We collect information directly from you when you provide it to us, such as through:
- Contact forms
- Quote requests
- Email communications
We also collect information automatically through cookies and similar technologies, as well as from third-party services like Google Analytics.
How We Use Your Information:
We use your information to:
- Conduct business, sales, marketing, and prospecting.
- Process your orders and fulfill your requests.
- Respond to your inquiries and provide customer support.
- Send you information about our products and services.
- Improve the Site and our services.
- Comply with legal and regulatory requirements.
Data Sharing and International Leads:
We may share your personal information with third-party service providers who help us operate the Site and provide our services, such as delivery companies. We will only share your information with these providers to the extent necessary to provide the services.
For international leads, we may share your contact details with a reputable third party specializing in international business. This is done solely for the purpose of forwarding your inquiry to the appropriate international representative.
Data Security:
We take the security of your information seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Using Secure Sockets Layer (SSL) encryption to protect your information during transmission.
- Storing your information on secure servers behind firewalls.
- Limiting access to your information to authorized personnel.
Your Rights:
You have the following rights regarding your personal information:
- Accessing your information: You have the right to access and receive a copy of the personal information we hold about you.
- Correcting your information: You have the right to correct any inaccurate or incomplete information about you.
- Deleting your information: You have the right to request that we delete your personal information.
To exercise any of these rights, please contact rbaker@bakertubulars.com.
Children’s Privacy:
We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at rbaker@bakertubulars.com.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Baker Tubulars Attention: Privacy Officer Email: rbaker@bakertubulars.com
